WHMCS is a popular web hosting platform used by clients in 200+ countries worldwide. The service has been on the market for almost 20 years and has won the trust of users thanks to its convenience, customization tools, and high level of security.
We will explain why customers value the platform, describe its features for businesses, and list the payment methods it supports.
What Is WHMCS?
WHMCS (Web Host Manager Complete Solution) is software for hosting providers, developers, and IT specialists. It allows you to automate everyday processes when managing your hosting company, saving time and money. More than 40,000 clients use the platform now.
The primary purpose of WHMCS is to create a single solution that covers all aspects of business management in this area. The service's functionality allows working with clients, managing products and services, issuing invoices, and providing technical support.
WHMCS offers users the tools to customize the service for their business. Various applications and integrations can be used to expand and customize the platform: from promotion and additional security to working with clients and accepting payments.
WHMCS Features
Invoicing
WHMCS allows you to send invoices and checks to your customers in PDF format, as well as automatic bill payment reminders and late payment notifications. Both one-time and recurring invoices are possible. Other features include multi-currency accounts, additional late fees, coupons and promo codes, and tax management.
Customer service
WHMCS allows you to store and process customer data and information about the history of their actions in the system: purchases, paid/unpaid invoices, support requests. In addition, the platform provides tools for working with customers: online tech support, posting useful resources, notifications about technical works and other announcements.
Product and service management
WHMCS is a comprehensive solution for business management. The functionality allows you to launch new projects and manage development through the platform's built-in tools, customize tariffs and special offers for customers, launch automatic updates and manage user accounts from the moment they are created to the end of cooperation.
Integrations
Platform users have access to a marketplace with 200+ pre-built integrations. Categories include web hosting, security, domains, payments, cloud storage, promotion, and customer experience. Integrations include payment acceptance services such as PayPal, Stripe, Authorize.Net, BitPay, and several others.
Customization
WHMCS has a modular structure, which makes it easy to customize the platform to meet the company's needs. Users can customize the design with ready-made themes and templates, use third-party code thanks to an API with XML and JSON support, and expand functionality with ready-made plugins for WHMCS. In addition, the platform is easily scalable.
Automatic suspension when payment is overdue
The system tools include automatic invoice and payment reminder sending. However, if a customer misses a deadline, WHMCS automatically freezes the account until the invoice is paid and notifies the user.
Platform Benefits
Users value WHMCS for several reasons:
- Privacy and security. The service has been on the market for almost 20 years and has a good reputation for quality data protection.
- Automation capabilities. All tools of the system are aimed at automating the management of the hosting company, which reduces business costs.
- Accounting tools. Invoices sent to customers contain complete information about the product or service purchased.
- Personalization. From design and language to functionality, the platform offers a wide range of customization options.
However, before using the system, you should also consider its drawbacks. These include:
- Cost. The system offers several plans, the price of which depends on the number of clients a company has: from $24.95 (up to 250 clients) to $374.95 per month (up to 10,000 clients).
- Complexity. The system is designed for users with technical knowledge — customization can be difficult for beginners.
- Limitations. While the system offers integrations to expand functionality, they may not be enough for some companies to fully operate.
- Outdated interface. Users new to the platform may find it awkward and not modern enough.
Accepting Payments on WHMCS
WHMCS customers can accept payments on the website through many built-in integrations and plugins.
Built-in integrations include Authorize.net, 2Checkout, PayPal, Stripe, Skrill, eWay. CryptoCloud, BitPay, and GoCardless can also be connected.
On the service's marketplace, users can find more than 300 additional applications and payment gateways that can be connected for free or on a paid basis.
The integrations allow the use of bank cards and e-wallets, as well as cell phone accounts, cash, cryptocurrency and other payment methods — including local payment options relevant to the audience of a particular country.
CryptoCloud for Accepting Crypto Payments
Among the available payment gateways for a website on WHMCS is CryptoCloud crypto processing. The service makes it possible to accept payments in cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Tether, etc.
CryptoCloud features include cryptocurrency payment receipt on the website through a customizable multilingual checkout. Thanks to the ability to generate payment links, it also allows working through other platforms, such as messengers and social networks.
When connecting the project, the user can choose the commissions payment side, customize the accuracy of payments, connect AML transaction verification and auto conversion to USDT. Access to the personal account can be provided to employees, and payment analytics is also available there.
The service is regularly updated and provides a high level of security. Other advantages include low commissions (from 0.4%), affiliate program, user-friendly interface, detailed knowledge base, prompt technical support and fast integration.
WHMCS Integration With CryptoCloud
Let's see how to accept payment in cryptocurrency on the example of CryptoCloud.
- Sign up on CryptoCloud. For this, you will only need an email.
- Create a project in the personal account. The process includes filling out a small form with information about the company, selecting the desired CMS from the drop-down list (in this case — WHMCS), and specifying the URL of your hosting.
- Download the WHMCS module and upload the files to the server according to the instructions.
- Activate CryptoCloud through the WHMCS admin panel (System Settings — Apps & Integrations — Apps & Integrations).
- Fill out the form. You will need to specify the name of the payment method, which will be visible to clients, and enter ShopID, APIKey and Secret Key (you can see them in the project settings in the CryptoCloud personal account). After that, the user needs to save the changes.
Full instructions on CryptoCloud integration are available at the link.
Before announcing a new payment method, it is recommended to test it. To do this, activate the test mode in the panel settings and make the payment.
Web Hosting Management via WHMCS
WHMCS is a popular platform for web hosting companies that allows you to manage products, work with clients, and accept payment through automated invoices. The system supports a number of integrations, including transaction processing.
One of the available integrations is CryptoCloud processing, which allows you to accept payments on the website with cryptocurrency. The service supports major currencies, has a user-friendly interface, offers a high level of security and is integrated in a minimum time thanks to a ready-made plugin.
