Help Center
Nothing found
- How to create an invoice for payment?
- How do I create a permanent payment link?
- What language is on the payment page?
- At what exchange rate does the payment take place?
- What is transfer fee?
- How long does the transaction take?
- What to do if the bill is not paid in full?
- What should I do if my payment has not been credited?
- Which networks are used for payment?
- What is the network fee and who pays it?
- How and how quickly do I withdraw funds?
- Can you exchange one currency for another between merchant balances or make a payment in another currency?
How to create an invoice for payment?
To generate an invoice, follow these steps:
Go to the "Payments" section.
At the top of the "Payments" section, click the "Create manual invoice" button. On the page that appears, you'll see settings for creating the invoice. Сhoose the project for which you need to create the invoice, select the payment currency and specify the amount in the chosen currency.
You can send the invoice to your client's email and set the invoice's lifetime, which can range from 3 to 24 hours. During this time, the price is fixed to protect sellers and buyers from cryptocurrency price volatility. This ensures that the seller will receive the required amount for their product or service, and the buyer won't face payment issues if the price fluctuates.
Additionally, you can set the frequency of sending the invoice to the specified email. The invoice will be automatically sent to the provided email when this parameter is enabled. If the first invoice isn't paid, the system won't send a duplicate.
For each invoice, you can select the available payment methods.
After clicking the "Create manual invoice" button, you'll receive a payment link you can send to your client.
You can track the payment status of the invoice in the "Payments" section:
- "Created" – the invoice has been issued and is valid.
- "Paid" – the invoice has been paid in full by the client.
- "Partial" – the invoice has been partially paid. You can learn what to do in this case by following the link.
- "Overpayment" – the invoice has been paid with an amount exceeding what was required.
- "Canceled" – The invoice was not paid and automatically canceled after its expiration.
If the invoice's validity period expires after the client's payment, the payment status will automatically change to "Paid" after several confirmations on the blockchain.
If the invoice's validity period expires and it hasn't been paid yet, creating a new invoice for payment is recommended.
Was this answer helpful to you?