Help Center
Nothing found
- How to create an invoice for payment?
- How do I create a permanent payment link?
- What language is on the payment page?
- At what exchange rate does the payment take place?
- What is transfer fee?
- How long does the transaction take?
- What to do if the bill is not paid in full?
- What should I do if my payment has not been credited?
- Which networks are used for payment?
- What is the network fee and who pays it?
- How and how quickly do I withdraw funds?
- Can you exchange one currency for another between merchant balances or make a payment in another currency?
How long does the transaction take?
Once a client makes a transaction, the information is instantly sent to the blockchain network. The speed of transaction processing depends directly on the selected cryptocurrency, the network congestion, and the selected network fee.
It usually takes anywhere from a few minutes to a few tens of minutes to collect a sufficient number of transaction confirmations in the blockchain and then to credit the recipient's balance.
Average transaction processing time:
- BTC — 10 minutes to several hours;
- LTC — 2 to 10 minutes;
- ERC20 / TRC20 — 1 to 10 minutes.
You can track the status of the transaction in the blockchain network by going to the account page and clicking on the «Check transaction» button.
If the funds have been sent in full and the transaction is not confirmed before the bill expires, the payment will still be credited after two network confirmations.
Was this answer helpful to you?